1. Introduction

Welcome to Gaffar India. By accessing or using our website (https://gaffarindia.in), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

2. Business Information

3. Products and Services

Gaffar India offers a wide range of mobile accessories, including phone cases, chargers, screen protectors, and other related products. All products are listed with accurate descriptions and pricing in INR.

4. Order Process

  • Order Placement: Orders can be placed through our website. Upon successful payment, you will receive an order confirmation email.
  • Order Processing: Orders are typically processed within 24-36 hours of receiving the order on our website.
  • Shipping: Orders within India are usually delivered in 2-7 business days after dispatch. Delivery times may vary depending on the shipping address and other factors.

5. Payment Methods

We accept payments through various secure payment gateways, including Razorpay, Paytm, PhonePe, Google Pay, and others. All transactions are processed securely, and we do not store any payment information.

6. Refund and Return Policy

Please refer to our Refund and Return Policy for detailed information on cancellations, returns, and refunds.

7. Refund Eligibility

To qualify for a refund, your product must meet the return criteria mentioned in our Refund and Return Policy. Once we receive the returned item:

  • The product will be inspected, and you will be notified of the approval or rejection of your refund.
  • If approved, the refund will be credited to your original payment method.

8. Regular-Priced vs. Sale Items

Returns and refunds are only available for regular-priced items. Sale items are not eligible for refunds or returns. For further inquiries, please contact us via email or WhatsApp.

9. User Obligations

By using our website, you agree not to:

  • Engage in any fraudulent activities.
  • Violate any applicable laws or regulations.
  • Infringe upon the intellectual property rights of Gaffar India or third parties.

10. Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is the property of Gaffar India and is protected by Indian and international intellectual property laws.

11. Limitation of Liability

Gaffar India shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in New Delhi.

13. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

14. Payment Security and Compliance

All payments on Gaffar India are processed securely through certified and trusted payment gateways including Razorpay, Stripe, PayU, Paytm, PhonePe, and Google Pay. We do not store, process, or transmit any card or payment information on our servers.

Our payment processing partners comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure your sensitive payment information is fully protected.

By using our website, you consent to the secure transmission of your payment information to these payment processors.

15. Contact Information