Cancellation Requests

We understand that sometimes plans change. You can request a cancellation under the following conditions:

  • Immediate Cancellation: You can cancel your order immediately after placing it. Once the order has been processed, shipped, or communicated to the vendor, cancellation requests cannot be entertained.
  • Order Cancellation Process: To cancel an order, contact us directly via Email: support@gaffarindia.in or gaffarindia.in@gmail.com, or call our Helpline Phone numbers: (+91) 92051 50884, (+91) 99999 23284, or (+91) 98702 53284. You can also reach us through our Live Chat.

Damaged or Defective Products

If you receive a damaged or defective product:

  • Within 9 Working Days: Notify us within 9 days of receiving the product. Please provide images or videos to help us assess the issue.
  • Resolution: After investigation, if the product is found defective, a refund or replacement will be arranged.

Products with Manufacturer’s Warranty

For warranty-covered issues, please reach out to the manufacturer directly. We are here to assist you if needed.

Refund Process

  • Refund Timeline: Refunds will be issued within 3-5 business days to the original payment method once the return is approved.
  • Refund Approval: You will be notified by email regarding your refund status.

Returns & Refunds

  • We accept returns within 9 working days from receipt under these conditions:
    • The product must be unused and in original condition and packaging.
    • A receipt or proof of purchase is required.

How to Initiate a Return

Contact us via Email, WhatsApp, or Live Chat using the details below.

Refund Eligibility

Once returned, the product will be inspected. If approved, the refund will be credited to your original payment method.

Regular-Priced vs. Sale Items

Returns and refunds are only available for regular-priced items. Sale items are not eligible. For questions, contact us.

Exchanges

We offer exchanges only for defective or damaged items. Please contact us with evidence (images/videos) within 24 hours.

Important Notice

A live unboxing video of the product within 24 hours of receipt is required for return, exchange, or refund eligibility.

Contact Information

Company Name: Gaffar India
GSTIN: 07CSLPM0961R1ZY
Email: support@gaffarindia.in, gaffarindia.in@gmail.com
Phone: (+91) 92051 50884, (+91) 98702 53284, (+91) 99999 23284
Address: 32, First Floor, Block AB, Shalimar Bagh, New Delhi, 110088
Live Chat: Click here to chat with us!

We are here to ensure your complete satisfaction 😃.
Thank you for choosing Gaffar India Online Store!